Terms of Service

Last updated: September 24, 2025

Welcome to TruckDiag.Pro

Please read these terms carefully before using our service

By accessing and using TruckDiag.Pro, you accept and agree to be bound by the terms and provision of this agreement. These terms govern your use of our AI-powered truck diagnostic service.

1. Service Description

TruckDiag.Pro is an AI-powered diagnostic assistant designed to help professional truck drivers troubleshoot vehicle issues. Our service provides:

  • Real-time diagnostic assistance through AI chat interface
  • Vehicle information management and VIN decoding
  • Diagnostic session history and tracking
  • Access to repair manuals and troubleshooting guides
  • Mobile-optimized progressive web application

2. User Responsibilities

As a user of TruckDiag.Pro, you agree to:

  • Provide accurate information about your vehicle and diagnostic issues
  • Use the service only for legitimate diagnostic purposes
  • Not attempt to reverse engineer or compromise the service
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Not use the service for any illegal or unauthorized purpose

Safety First: Always prioritize safety when working on vehicles. Our diagnostic assistance is not a substitute for professional mechanical expertise in critical situations.

3. Service Limitations and Disclaimers

TruckDiag.Pro provides diagnostic assistance based on AI technology and available data. Please understand that:

  • Our diagnostic suggestions are for informational purposes only
  • We do not guarantee the accuracy or completeness of diagnostic advice
  • Professional mechanical inspection may be required for complex issues
  • The service may not be available 24/7 due to maintenance or technical issues
  • We reserve the right to modify or discontinue features at any time

Important: TruckDiag.Pro is not responsible for any damage, injury, or loss resulting from the use of our diagnostic advice. Always consult with qualified professionals for critical repairs.

4. Privacy and Data Usage

Your privacy is important to us. By using TruckDiag.Pro, you acknowledge that:

  • We collect diagnostic data to improve our service
  • Personal information is handled according to our Privacy Policy
  • Diagnostic sessions may be analyzed to enhance AI accuracy
  • We implement industry-standard security measures
  • You can control your data privacy settings at any time

5. Account Terms

  • You are responsible for maintaining account security
  • One account per person; sharing accounts is prohibited
  • We reserve the right to suspend accounts for violations
  • Account deletion will remove all associated data
  • You may close your account at any time through settings

6. Intellectual Property

TruckDiag.Pro and its original content, features, and functionality are owned by TruckDiag.Pro and are protected by international copyright, trademark, and other intellectual property laws.

  • You may not copy, modify, or distribute our content without permission
  • Trademarks and service marks remain the property of their owners
  • User-generated content remains your property
  • You grant us license to use your diagnostic data for service improvement

7. Changes to Terms

We reserve the right to modify these terms at any time. When we do, we will:

  • Post the updated terms on this page
  • Update the "last updated" date
  • Notify users of significant changes through the app
  • Provide at least 30 days notice for major changes

Your continued use of the service after changes constitutes acceptance of the new terms.

8. Contact Us

If you have any questions about these Terms of Service, please contact us:

TruckDiag.Pro Support

Email: [email protected]
Response time: Within 24 hours